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Cancellation and Return Policy

Impact Beauty Brand
Effective Date: 04/01/2025

At Impact Beauty Brand, customer satisfaction is our priority. Please read the following guidelines for cancellations and returns carefully to ensure a smooth shopping experience.


1. Cancellation Policy

1.1 Order Cancellations

  • Orders can only be canceled before they are dispatched.
  • To cancel your order, please contact our customer support team at [Insert Email/Phone] with your order details.

1.2 Refund for Canceled Orders

  • If your order is canceled before dispatch, the full amount will be refunded to your original payment method within 7-10 business days.

1.3 Non-Cancellable Orders

  • Orders that have already been dispatched cannot be canceled.

2. Return Policy

We offer a 3-day return window from the date of delivery for eligible products.

2.1 Eligibility for Returns
To be eligible for a return, the product must meet the following conditions:

  • It is unused and in its original condition.
  • It is returned in the original packaging, including tags, labels, and any accompanying accessories.
  • Proof of purchase (order confirmation or invoice) is provided.

2.2 Non-Returnable Items
The following items are not eligible for returns:

  • Products marked as "Final Sale" or "Non-Returnable."
  • Damaged or defective products due to improper handling by the customer.

2.3 Return Process
To initiate a return:

  • Contact our customer support team at [Insert Email/Phone] within 3 days of receiving the product.
  • Provide your order details and reason for the return.
  • Once your return request is approved, you will receive instructions on how to return the product.

2.4 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
  • We recommend using a trackable shipping method to ensure the safe return of the product.

2.5 Inspection and Refund

  • Returned products will be inspected upon receipt.
  • If the product meets the return eligibility criteria, a refund will be issued to your original payment method within 7-10 business days.
  • No Refund For the COD orders.

3. Exchange Policy

  • Exchanges are subject to product availability.
  • If you wish to exchange an item, please follow the return process and place a new order for the desired product.

4. Contact Us

If you have any questions about our Cancellation and Return Policy, please reach out to us:
Impact Beauty Brand
Email: Tryimpactbeauty@gmail.com
Phone: +917039633925